R2’s Unified TotalCare support package promises to make your network your most productive employee. When your network goes down you no longer have to call your IT guy, wait for them to find time to come onsite, troubleshoot the problem and then try to solve it. R2 Unified TotalCare is a proactive support model designed to deliver a better performing network, increased uptime and long term value. Our enterprise class monitoring gives us the visibility to fix problems before they happen and allow us to diagnose problems as they happen – eliminating the need to “troubleshoot” and resolve issues faster. The result: A more productive workplace.