Privacy policy

This Privacy Statement applies to R2 websites and Solutions that link to or reference this Privacy Statement and describes how we handle personal information and the choices available to you regarding collection, use, access, and how to update and correct your personal information. Additional information on our personal information practices with respect to R2 Offers may be provided, offer descriptions, or other notices provided prior to or at the time of data collection. Certain R2 websites and Solutions may have their own privacy documentation describing how we handle personal information for those websites or Solutions specifically. To the extent a specific notice for a website or Solution differs from this Privacy Statement, the specific notice will take precedent. If there is a difference in translated, non-English versions of this Privacy Statement, the US-English version will take precedent.


What is Personal Information

"Personal information" is any information that can reasonably be used to identify an individual and may include name, address, email address, phone number, login information (account number, password), social media account information, or payment card number.

The types of personal information that we may process depends on the business context and the purposes for which it was collected. It may include:

  • Contact, subscription, registration, online identifiers, social media and discussion forum or communications details;
  • Communications (i.e., audio, video, text) content;
  • Online behavior and product usage information;
  • Financial Information (e.g., bank account details, etc.);
  • Details of an individual’s business and other interests and opinions (e.g., where information is held in a Customer Relationship Management database); and
  • information about the user of our products and services, including System Information such as device identifiers, and telemetry (such as IP or MAC address) when such data is linked or tied to a specific person’s device.


If we link other data with your personal information, we will treat that linked data as personal information.

Collection & Use of Your Personal Information

We may collect data, including personal information, about you as you use our websites and Solutions and interact with us. We also acquire personal information from trusted third-party sources and engage third parties to collect personal information on our behalf.

We may use your personal information for the purposes of operating and helping to ensure the security of our business, delivering, improving, and customizing our websites and Solutions, sending notices, marketing and other communications, and for other legitimate purposes permitted by applicable law.

We collect personal information for a variety of business reasons, such as:

  • Order processing, including billing and payment
  • Customer relationship management and administration
  • Creating and managing user accounts
  • Provisioning websites and Solutions and enabling the use of certain features
  • Analyzing, personalizing, improving accuracy, and enhancing user experience, communications, and interactions
  • Sending communications to you, including for marketing or customer satisfaction purposes, either directly from R2 or from our partners.
  • Managing communications preferences. You can modify your communication preferences at any time. See Your Choices and Selecting Your Communication Preferences below.
  • Contract performance, Solution delivery, and customer service
  • Managing a job application
  • Administering online education, testing and certifications
  • Facilitating conferences, webinars, and other events


If you choose to provide R2 with a third party's personal information (such as name, email, and phone number), you represent that you have the third party's permission to do so. Examples include forwarding reference or marketing material to a friend or sending job referrals. 


In some instances, R2 and the third parties we engage may automatically collect data through cookies, web logs, web beacons, and other similar applications. 


Access to and Accuracy of Your Personal Information and Exercising Your Rights

We need your help to keep your personal information accurate and up to date. We provide options to access, correct, suppress, or delete your personal information:

  • When R2 is acting as a “data controller”, you can exercise your rights of access and request corrections, suppression, or deactivations under applicable data protection laws directly with that R2 entity as described in the specific Solution documentation or by submitting a request.
  • When R2 is acting as a “data processor” and you wish to exercise your rights of access and request corrections, suppression, or deactivations, R2 will direct you to the data controller under the applicable data protection laws.
  • If you need additional assistance, or help with accessing, correcting, suppressing, or deleting your personal information, please feel free to contact us directly. We will respond to your request within 30 days. If we are unable to honor your request or need more time, we will provide you with an explanation.


Your Choices and Selecting Your Communication Preferences

We give you the option to receive a variety of information related to our business, programs, website, and Solutions. You can manage your communication preferences at any time through the following methods:

  • By following the instructions included in each promotional email from us to unsubscribe from that mailing.
  • By us via mail at: R2 Unified Technologies, 980 N Federal Highway, Suite 410 Boca Raton, FL 33432 USA. Please be sure to include your name, email address, the communication received, method of delivery (e.g., post, email, phone call, text), and any additional information about the material you no longer wish to receive.


These choices do not apply to service notifications or other required communications that are considered part of certain programs, websites, and Solutions, which you may receive periodically unless you cancel or stop use in accordance with its terms and conditions. With your permission, we may also share your personal information with R2 business partners or vendors, so they may send you information about websites, programs, products or services that may be of interest to you. T


By using our websites, Solutions, or otherwise engaging or providing personal information to us, you agree that we may communicate with you regarding security, privacy and administrative issues relating to your use. For example, if we learn of a security system's breach, we may attempt to notify you by posting a notice on our websites, sending an email, or otherwise contacting you.

Sharing Your Personal Information

We may share your personal information with third parties for the purposes of operating our business, delivering, analyzing, improving, securing, and customizing our websites and Solutions, sending marketing and other communications related to our business, and for other legitimate purposes permitted by applicable law or otherwise with your consent.

We may share personal information in the following ways:

  • Within R2 and any of our worldwide subsidiaries for the purposes of data processing, such as marketing, business operations, compliance, security, website or Solution functionality, or storage.
  • With business partners, service vendors, authorized third-party agents, or contractors to provide a requested website, Solution, service or transaction. Examples include processing of orders and credit card transactions, hosting websites, hosting seminar registration, assisting with sales-related efforts or post-sales support, and providing customer support.
  • With R2 business partners or vendors, so that they may share information with you about their products or services. 


  • In connection with, or during negotiations of, any merger, sale of company assets, consolidation or restructuring, financing, or acquisition of all or a portion of our business by or to another company.
  • In response to a request for information by a competent authority or third party if we believe disclosure is in accordance with, or is otherwise required by, any applicable law, regulation or legal process.
  • With law enforcement officials, government authorities, or other third parties as necessary to comply with legal process or meet national security requirements; protect the rights, property, or safety of R2, our business partners, you, or others; or as otherwise required by applicable law.
  • In aggregated, anonymized, and/or de-identified form that cannot reasonably be used to identify you.
  • If we otherwise notify you and you consent to the sharing.


Security of Your Personal Information

We take reasonable and appropriate steps to protect the personal information entrusted to us and treat it securely in accordance with this Privacy Statement. R2 implements physical, technical, and organizational safeguards designed to protect your personal information from accidental or unlawful destruction, loss, alteration, unauthorized disclosure or access. We also contractually require that our suppliers protect such information from accidental or unlawful destruction, loss, alteration, unauthorized disclosure or access.

Retention and Disposal of Personal Information

We will retain your personal information as needed to fulfill the purposes for which it was collected. We will retain and use your personal information as necessary to comply with our business requirements, legal obligations, resolve disputes, protect our assets, and enforce our rights and agreements.

We will not retain personal information in identifiable form when the purpose(s) for which the personal information was collected have been achieved and, there is no legal or business need to retain such personally identifiable information. Thereafter, the data will either be destroyed, deleted, anonymized, and/or removed from our systems.


Use of Cookies and other Web Technologies

Like many websites and web-based Solutions, R2 uses automatic data collection tools, such as cookies, embedded web links, and web beacons. These tools collect certain standard information that your browser sends to us (e.g., Internet Protocol (IP) address, MAC address, clickstream behavior, and telemetry).

These tools help make your visit to our website and Solutions easier, more efficient, and personalized. We also use the information to improve our website and Solutions and provide greater service and value.

We partner with third parties to display advertising on our website and to manage our advertising on other sites. Our third-party partners may use cookies or similar technologies in order to provide you with advertising based on your browsing activities and interests. You may opt out of this advertising; however, generic, non-personalized ads will continue to be displayed.

Linked Websites

We may provide links to other third-party websites and services that are outside R2 control and not covered by this Privacy Statement. We encourage you to review the privacy statements posted on the websites you visit.

Automated Decision Making

Our processing of personal information includes both automated and manual methods of processing. Our automated methods are often used to assist our manual methods. When automated methods are used to assist in decision-making, we may manually review some of the insights produced by the automated methods against the underlying data from which the insights were made. This manual review may be conducted by R2 employees or trusted third party business partners who are working on R2’s behalf.

In the event, that decisions are made solely based on automated methods of processing and produce legal effect or significantly affect an individual, we will provide the impacted individual the opportunity to question the decision or request manual review.

Complaint Resolution

In compliance with the Privacy Shield Principles, R2 commits to resolve complaints about your privacy and our collection or use of your personal information transferred to the United States. European Union, United Kingdom, and Swiss individuals with Privacy Shield inquiries or complaints should first contact R2 via the Privacy Request Form.


R2 has further committed to refer unresolved privacy complaints under the Privacy Shield Principles to an independent dispute resolution mechanism, BBB EU Privacy Shield. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit https://bbbprograms.org/privacy-shield-complaints/ for more information and to file a complaint. This service is provided free of charge to you.


If your Privacy Shield complaint cannot be resolved through the above channels, under certain conditions, you may invoke binding arbitration for some residual claims not resolved by other redress mechanisms. See Privacy Shield Annex 1 at https://www.privacyshield.gov/article?id=ANNEX-I-introduction


Your California Privacy Rights

California Consumer Privacy Act (CCPA) / California Privacy Rights Act (CPRA)

For business purposes in the last twelve months, R2 may have collected, used, and shared personal information about you as described in this privacy statement. Each category of data that may be used by R2 or shared with third parties is categorically outlined in this Privacy Statement.

California consumers have a right to: (1) request access, correction, and deletion of their personal information, (2) opt out of the sale of their personal information; and (3) not be discriminated against for exercising one of their California privacy rights.

R2 does not sell the personal information of California consumers.

R2 does not discriminate against individuals for exercising their privacy rights.

California Shine the Light

Residents of the State of California, under California Civil Code § 1798.83, have the right to request from companies conducting business in California a list of all third parties to which the company has disclosed personal information during the preceding year for direct marketing purposes. Alternatively, the law provides that if the company has a privacy policy that gives either an opt-out or opt-in choice for use of your personal information by third parties (such as advertisers) for marketing purposes, the company may instead provide you with information on how to exercise your disclosure choice options.

R2 has a comprehensive Privacy Statement, and provides you with details on how you may either opt-out or opt-in to the use of your personal information by third parties for direct marketing purposes. Therefore, we are not required to maintain nor disclose a list of the third parties that received your personal information for marketing purposes during the preceding year.


Updates to this R2 Privacy Statement

We may update this Privacy Statement from time to time. If we modify our Privacy Statement, we will post the revised version here, with an updated revision date. If we make material changes to our Privacy Statement, we may also notify you by other means, such as by posting a notice on our websites or sending you a notification. By continuing to use our website after such revisions are in effect, you accept and agree to the revisions and to abide by them.


The R2 Privacy Statement was revised and effective as of May 23, 2021.


How to Contact Us

Should you have questions or comments related to this Privacy Statement, please contact us by calling 561-515-6800 or by sending mail to:


Attn: Privacy
R2 Unified Technologies
980 N Federal Highway, Suite 410
Boca Raton, FL 33432 USA