SmartIT is R2’s managed services solution designed for enterprises. By spending the time to learn about the role IT plays in your business, we are able to understand what matters most. We focus on being an extension of your IT team, participating in change control meetings, providing guidance for vendor selection, and ensuring best practices across the environment.
The most popular set of managed services, this offering combines proactive data management with IT data center maintenance, dark web monitoring, and more to ensure all your assets and applications run in harmony.
R2 utilizes Cloudcheckr for managing and monitoring cloud-based data centers. Our dashboard provides clear visibility into expenses, assets, usage, and security and regulatory compliance functions.
What do our engineers love more than being on the edge of the industry? Being in the trenches with you. We can evolve your IT strategy to support new and updated solutions that drive growth and efficiencies throughout your organization.
We manage, document, and coordinate all changes made to your IT infrastructure to avoid any disruption to your business.
R2 can physically or virtually host your data storage and IT services giving you greater freedom and flexibility.
Any IT pro knows that technology doesn’t fail all at once. There’s a rattle here, a sputter there. Each knock, each ping leaves a trail. How far you venture down that trail on the road to recovery is entirely up to you. Reactive IT support focuses myopically on the failure until it is fixed. Proactive support catches and contains potential problems before they wreak havoc—full trail in sight. The most resilient IT environments encompass both approaches: rapid resolution of unplanned disruption and preventative action against its root cause. This is what you get with managed IT services from R2.
R2 utilizes a six-step services approach inspired by the U.S. military’s special operations forces: “Find, Fix, Finish, Exploit, Analyze, and Disseminate” (F3EAD) methodology. Partnering with you on your technology journey, we’ll advise, design, implement, and manage your entire IT environment. We’ve invested in technology training and certifications to understand several manufacture products and solutions deeply, and we earn your trust by making recommendations for solutions, services, and products that are right for your unique situation; even if they aren’t our own.
At Embraer, we say that it's about the journey... and the journey is bringing value to the customers through excellence. I found R2 when I was searching for a company to do a readiness assessment for our data centers in South Florida. We were looking for a partner that was agile and had the maturity that we needed to help us deliver on these projects."
It went above and beyond my expectations of what this particular project was going to deliver,” notes Dan. “When I was just looking for better connectivity and throughput, I ended up getting a guest Wi-Fi experience that I can now capture marketing information from in order to deliver more personalized services and interactive content to patients.”
The collaboration with R2 started in combination with the move to our new space [Cendyn SPACES], the new building that Cendyn purchased. We realized quickly that Cendyn didn’t have all the expertise required to facilitate that [co-workspace environment with leading-edge telecommunication technologies] reliably.”
When it came down to it, R2 had the skills, talent and the people in place to support all our [services and collaboration end points] needs.”
When it came down to it, R2 had the skills, talent and the people in place to support all our services and collaboration end points needs."
They go above and beyond what they signed for and won’t nickel and dime us. R2 Unified Technologies is there to help.
At Embraer we say that it's about the journey...and the journey is bringing value to the customers through excellence. I found R2 when I was searching for a company to do a readiness assessment for our datacenters in South Florida. We were looking for a partner that was agile and had the maturity that we needed to help us deliver on these projects.
“SD-WAN across 60 locations is a big project. It’s a scary project, and I can’t imagine doing it with anybody else. R2 has helped us put the right processes and efficiencies in place, and we can trust that what they’re proposing is the best solution for us.”
Very good group of guys that go out of the way to do things right.
The best IT team in South Florida. Friendly and knowledgeable team that will go the extra mile to help their clients and even ex-clients.
“Your hand in the coordination of internet and wifi was amazing. Not only were you able to troubleshoot issues in a timely manner, you stayed ahead of the game by anticipating and being proactive with our needs. The communications you had with Tom were spot on and we couldn't have asked for better. R2 Unified Technologies has raised the level of service that we've long sought, but too often fell short in finding.”
"We were thrilled with the quality of the customer support we received from R2, as well as the additional benefits we didn't even expect."
We're here to help you step out of mediocre and into extraordinary.