Managed services

We've got your back with SmartIT for enterprises.

SmartIT is R2’s managed services solution designed for enterprises. By spending the time to learn about the role IT plays in your business, we are able to understand what matters most. We focus on being an extension of your IT team, participating in change control meetings, providing guidance for vendor selection, and ensuring best practices across the environment.

Monitoring, maintenance, and management

The most popular set of managed services, this offering combines proactive data management with IT data center maintenance, dark web monitoring, and more to ensure all your assets and applications run in harmony.

Cost and compliance

R2 utilizes Cloudcheckr for managing and monitoring cloud-based data centers. Our dashboard provides clear visibility into expenses, assets, usage, and security and regulatory compliance functions.

Strategy and design

What do our engineers love more than being on the edge of the industry? Being in the trenches with you. We can evolve your IT strategy to support new and updated solutions that drive growth and efficiencies throughout your organization.

Change control

We manage, document, and coordinate all changes made to your IT infrastructure to avoid any disruption to your business.

Hosted services

R2 can physically or virtually host your data storage and IT services giving you greater freedom and flexibility.

When proactive prevention meets rapid resolution.

Any IT pro knows that technology doesn’t fail all at once. There’s a rattle here, a sputter there. Each knock, each ping leaves a trail. How far you venture down that trail on the road to recovery is entirely up to you. Reactive IT support focuses myopically on the failure until it is fixed. Proactive support catches and contains potential problems before they wreak havoc—full trail in sight. The most resilient IT environments encompass both approaches: rapid resolution of unplanned disruption and preventative action against its root cause. This is what you get with managed IT services from R2.

Managed infrastructure
  • Enterprise networking
  • Datacenter networking
  • Software defined networking
  • SD-WAN
  • Server and virtualization
  • Storage and converged infrastructure
  • Data protection
  • Disaster recovery
  • Collaboration
  • Perimeter security
  • End point security
Managed security
  • SIEM
  • Firewall
  • IDS/IPS
  • VPN
  • Penetration testing
  • Anti-virus/malware
  • Email filtering
  • Content filtering
  • Security awareness training
  • Dark web monitoring
  • Incident response
Managed cloud
  • Public cloud
  • Private cloud
  • Hybrid cloud
  • Azure
  • AWS
  • Backup as a service
  • Disaster recovery as a service
  • Office 365

A better approach to technology service

R2 utilizes a six-step services approach inspired by the U.S. military’s special operations forces: “Find, Fix, Finish, Exploit, Analyze, and Disseminate” (F3EAD) methodology. Partnering with you on your technology journey, we’ll advise, design, implement, and manage your entire IT environment. We’ve invested in technology training and certifications to understand several manufacture products and solutions deeply, and we earn your trust by making recommendations for solutions, services, and products that are right for your unique situation; even if they aren’t our own.

Discover the impact we’ve had on our clients’ success.

Quotation mark

At Embraer, we say that it's about the journey... and the journey is bringing value to the customers through excellence. I found R2 when I was searching for a company to do a readiness assessment for our data centers in South Florida. We were looking for a partner that was agile and had the maturity that we needed to help us deliver on these projects."

Jack Benabib
IT Infrastructure & Operations Manager
Embraer logo
Quotation mark

It went above and beyond my expectations of what this particular project was going to deliver,” notes Dan. “When I was just looking for better connectivity and throughput, I ended up getting a guest Wi-Fi experience that I can now capture marketing information from in order to deliver more personalized services and interactive content to patients.”

Dan Mirsky
Vice President of IT
Sage Dental logo
Sage Dental
Quotation mark

The collaboration with R2 started in combination with the move to our new space [Cendyn SPACES], the new building that Cendyn purchased. We realized quickly that Cendyn didn’t have all the expertise required to facilitate that [co-workspace environment with leading-edge telecommunication technologies] reliably.”

Piers Hughs
CTO
Quotation mark

When it came down to it, R2 had the skills, talent and the people in place to support all our [services and collaboration end points] needs.”

Enrique Barrio
HR and Project Administration Manager

Our customers say it best.

Quotation mark

When it came down to it, R2 had the skills, talent and the people in place to support all our services and collaboration end points needs."

Enrique Barrio
Bal Harbour Shops
Quotation mark

They go above and beyond what they signed for and won’t nickel and dime us. R2 Unified Technologies is there to help.

Eduardo Cardena
Cendyn
Quotation mark

At Embraer we say that it's about the journey...and the journey is bringing value to the customers through excellence. I found R2 when I was searching for a company to do a readiness assessment for our datacenters in South Florida. We were looking for a partner that was agile and had the maturity that we needed to help us deliver on these projects.

Jack Benabib
Embraer
Quotation mark

“SD-WAN across 60 locations is a big project. It’s a scary project, and I can’t imagine doing it with anybody else. R2 has helped us put the right processes and efficiencies in place, and we can trust that what they’re proposing is the best solution for us.”

Dan Mirsky
Sage Dental
Quotation mark

Very good group of guys that go out of the way to do things right.

Ernesto Bec
Liberty Power
Quotation mark

The best IT team in South Florida. Friendly and knowledgeable team that will go the extra mile to help their clients and even ex-clients.

Mobark Abdelrahman
Deluxe
Quotation mark

“Your hand in the coordination of internet and wifi was amazing. Not only were you able to troubleshoot issues in a timely manner, you stayed ahead of the game by anticipating and being proactive with our needs. The communications you had with Tom were spot on and we couldn't have asked for better. R2 Unified Technologies has raised the level of service that we've long sought, but too often fell short in finding.”

Wilson Tang
Crossfit
Quotation mark

"We were thrilled with the quality of the customer support we received from R2, as well as the additional benefits we didn't even expect."

Nicole Voigt
Traffic Management Solutions

Ask us anything.

We're here to help you step out of mediocre and into extraordinary.