Professional services

Making IT work for you.

A network refresh, planning for your next cloud migration, developing or enhancing your security policy: your IT environment continues to evolve, and so too must your technology strategy. Each decision requires careful thought, detailed precision, and an intimate understanding of what you are trying to accomplish within your unique working environment. Technology plays a unique role in your business, and that’s why you need a local Florida-based partner that approaches IT differently. At R2, we ease our clients through the transition and streamline the process, with tailored professional service offerings.

Risk mitigation

Avoid surprises, quantify and manage risks by understanding the impact of interdependencies during a project.

Faster escalation with vendors

We specialize in the products we believe in and are able to build better relationships with our vendors because of it.

Improved communication

Our project managers create a communication plan and review project status with project stakeholders throughout the project lifecycle.

Lessen workload

Take on more at a higher level and let us do the time-consuming activities, late night maintenances and expedite implementation.

Highly specialized engineers

We are engineering led. Our engineers are multi-disciplined in more than one technology and can engage with all project stakeholders.

Full documentation

We always deliver what others don’t! Details about the project are delivered all through the process from requirements to as-built documentation.

An IT professional working at a computer.

Our service philosophy.

R2’s professional services focus on delivering results and exceeding expectations. We know how stressful it can be to juggle multiple projects and keep up with day to day operations. Our goal is to make your life easier by removing some of that burden.We are equipped with a diverse set of skills ready to tackle all your unique business requirements. Our Engineers are inspired by innovation, diverse across technologies and driven by customer satisfaction. Our Project Managers are passionate and continuously think about impact to your business while working with you to ensure success for all project stakeholders.

Expertise

When partnering with R2 you can rest assured that we have all your critical technology needs covered. We’ve built a team that can support everything in your infrastructure from Data Storage to Wireless Networking, as well as Security and Incident Response. We also specialize in solutions like Software-Defined Networking, SD-WAN and Incident Response. Whether you need us to be your outsourced Project Management or you need us to handle all aspects of the Project we have you covered.

Assessment

Before making a significant IT investment, let R2 assess the current state of your technological infrastructure. We recommend network, infrastructure, and security assessments to get a comprehensive view of your organization’s infrastructure and services. Our assessments look at what you’re currently doing and how you might do it better. We highlight what you need, present options to consider, and suggest ways to improve your infrastructure and services in a detailed and documented finding report.

Execution

With a cohesive implementation strategy in place, we install, configure, and test your solution, validating the design and ensuring that your expectations have been met; on time and on budget. Armed with our thorough assessment report, we’ll help you determine your organization’s needs and design a plan to build the necessary technology infrastructure.

A better approach to technology service

R2 utilizes a six-step services approach inspired by the U.S. military’s special operations forces: “Find, Fix, Finish, Exploit, Analyze, and Disseminate” (F3EAD) methodology. Partnering with you on your technology journey, we’ll advise, design, implement, and manage your entire IT environment. We’ve invested in technology training and certifications to understand several manufacture products and solutions deeply, and we earn your trust by making recommendations for solutions, services, and products that are right for your unique situation; even if they aren’t our own.

Discover the impact we’ve had on our clients’ success.

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At Embraer, we say that it's about the journey... and the journey is bringing value to the customers through excellence. I found R2 when I was searching for a company to do a readiness assessment for our data centers in South Florida. We were looking for a partner that was agile and had the maturity that we needed to help us deliver on these projects."

Jack Benabib
IT Infrastructure & Operations Manager
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It went above and beyond my expectations of what this particular project was going to deliver,” notes Dan. “When I was just looking for better connectivity and throughput, I ended up getting a guest Wi-Fi experience that I can now capture marketing information from in order to deliver more personalized services and interactive content to patients.”

Dan Mirsky
Vice President of IT
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Sage Dental
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The collaboration with R2 started in combination with the move to our new space [Cendyn SPACES], the new building that Cendyn purchased. We realized quickly that Cendyn didn’t have all the expertise required to facilitate that [co-workspace environment with leading-edge telecommunication technologies] reliably.”

Piers Hughs
CTO
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When it came down to it, R2 had the skills, talent and the people in place to support all our [services and collaboration end points] needs.”

Enrique Barrio
HR and Project Administration Manager

Our customers say it best.

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When it came down to it, R2 had the skills, talent and the people in place to support all our services and collaboration end points needs."

Enrique Barrio
Bal Harbour Shops
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They go above and beyond what they signed for and won’t nickel and dime us. R2 Unified Technologies is there to help.

Eduardo Cardena
Cendyn
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At Embraer we say that it's about the journey...and the journey is bringing value to the customers through excellence. I found R2 when I was searching for a company to do a readiness assessment for our datacenters in South Florida. We were looking for a partner that was agile and had the maturity that we needed to help us deliver on these projects.

Jack Benabib
Embraer
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“SD-WAN across 60 locations is a big project. It’s a scary project, and I can’t imagine doing it with anybody else. R2 has helped us put the right processes and efficiencies in place, and we can trust that what they’re proposing is the best solution for us.”

Dan Mirsky
Sage Dental
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Very good group of guys that go out of the way to do things right.

Ernesto Bec
Liberty Power
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The best IT team in South Florida. Friendly and knowledgeable team that will go the extra mile to help their clients and even ex-clients.

Mobark Abdelrahman
Deluxe
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“Your hand in the coordination of internet and wifi was amazing. Not only were you able to troubleshoot issues in a timely manner, you stayed ahead of the game by anticipating and being proactive with our needs. The communications you had with Tom were spot on and we couldn't have asked for better. R2 Unified Technologies has raised the level of service that we've long sought, but too often fell short in finding.”

Wilson Tang
Crossfit
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"We were thrilled with the quality of the customer support we received from R2, as well as the additional benefits we didn't even expect."

Nicole Voigt
Traffic Management Solutions

Ask us anything.

We're here to help you step out of mediocre and into extraordinary.