Headquartered in Boca Raton, R2 was founded to deliver mid-market businesses with more: more skills, more resources, and better service. We do this by building a dynamic and eager team of technologists who are motivated and passionate about IT. With a work hard, play hard mentality, our culture stands out from the rest.Meet the team
Innovation, passion, and execution are the principles for which we hire, retain, and serve. Technology plays such a critical role in a business, and that’s why our customers need a team that will approach IT differently. We do IT because we love it. Each, and every one of us.
This is a full time position. The employee is responsible for generating sales from new accounts in accordance with company goals. This job description does not list all duties of the job. Management has the right to revise this job description at any time. This job description does not constitute a contract for employment.
The Pre-Sales Engineer is the technical lead on the account team, responsible for technical and business requirements, discovery, proposal preparation support and technical presentations to customers for R2 Unified Technologies’ full suite of products and solutions. He/she will also serve as the account team technical lead for Enterprise Networks, Cloud Solutions, Virtualization, Security, Collaboration, Managed Services and Datacenter Infrastructure solution design, engineering, consulting and proactively leverage other resources within the organization as need to address customer technology needs. He/she will be comfortable with building customer relationship once introduced, performing onsite demonstration of products and explaining features and benefits that meet specific customer needs.
This role will be responsible for supporting complex network configuration and infrastructure equipment. The team member will be expected to interact with customers, peers, vendors and partners to resolve customer issues as per contracted SLAs. The engineer will be responsible for projects/moves, adds and changes remotely and at multiple customer sites.
This role will be responsible for executing complex configurations, implementation and support of infrastructure equipment. The team member will be expected to interact with customers, peers, vendors and partners to complete projects on time and resolve customer issues as per contracted SLAs. The engineer will be responsible for projects/moves, adds and changes remotely and at multiple customer sites.
This is a customer-focused role in which the Support Engineer will be expected to handle and resolve customer issues through phone and email. You will be responsible for performing basic routine health checks, network monitoring and troubleshooting of network, systems, security, cloud and voice related issues. As a Technical Support Engineer, you are essential to providing a “white-glove” level of support to our customers.
This role will be responsible for supporting multiple collaboration and productivity tools and services including but not limited to Cisco Collaboration, WebEx Calling and Microsoft Teams Calling. The team member will be expected to interact with customers, peers, vendors, and partners to complete projects on time and resolve customer issues as per contracted SLAs. The engineer will be responsible for call routing, scripting, configuration and troubleshooting for multiple customer sites.
The Cloud Engineer will be part of a team responsible for the cloud operations and governance using best practices for cloud deployment or migration of data center applications to the public cloud. The Cloud Engineer will provide support to applications developers, infrastructure and DevOps teams, and end-users. The engineer will participate in the design of automated solutions, process improvement, server provisioning, capacity and performance management, software installations, technical assistance, and server security management.
R2 is looking for a Business Development Representative that is eager and excited to either expand or kick off their sales career. The ideal candidate will have an energetic, can-do attitude and be comfortable working in a metrics-driven environment.
We are seeking a BDR to act as the liaison between our Marketing and Sales teams to work leads, as well as bring self-sourced new customer wins. BDR’s generate discovery meetings through cold calls, sending emails, and leading high-level discovery calls with prospects. The ultimate goal is to book sales appointments that eventually turn into legitimate sales opportunities. The BDR will be responsible for new account acquisition, achieving new client targets, and maintaining high levels of customer satisfaction within our current and emerging markets. Important activities include getting to decision makers through cold calling, conducting in person meetings, attending trade specific events and leveraging social media channels.
We are looking for a Corporate Recruiter to be responsible for the full spectrum of the hiring plan from identifying needs and shortlisting candidates to closing successful hires.
Corporate Recruiter responsibilities include creating and publishing job ads, interviewing candidates and seeking out new candidate sources. To be successful in this role, you should have experience with full-cycle recruitment and great communication skills.
Ultimately, you will maintain and improve our employer brand, ensuring that we attract, hire and retain people who contribute to our company’s growth.